Frequently Asked Questions

We understand that specifying steel windows and doors involves a number of important considerations, from design and measurements through to installation and lead times.

Below, we’ve answered some of the most common questions we’re asked.

If you’re working on a project and would like to discuss your requirements in more detail, our team is always happy to help.

Installation & Measurement

Can I install the steel door myself, or do I need a professional?

While it may be possible to install some doors independently, we always recommend professional installation to ensure correct alignment, performance, and a refined finish.

We’re happy to advise on the best approach for your project.

Yes, we provide detailed site surveys to ensure every steel window and door is measured accurately and fits seamlessly within the space.

Lead Times & Manufacture

How long does it take to manufacture and deliver a bespoke steel door?

Our typical lead times start from approximately 8-weeks, depending on the complexity and level of customisation involved in your design.

Lead times can vary depending on design development and project requirements.

We guide you through each stage of the process and provide clear updates throughout, ensuring everything progresses smoothly.

Customisation & Design

Can I customise the design, colour, and finish of my steel door?

Yes. All our steel windows and doors are fully bespoke.

You can select from a range of styles, finishes, glazing options, and hardware to suit both the aesthetic and functional requirements of your project.

We specialise in creating tailored steel windows and doors for both internal and external applications.

Each design is developed to suit the specific proportions, layout, and character of your project.

Ordering & Trade

What is the process for ordering steel windows and doors?

The process begins with an initial enquiry, where we discuss your project and requirements in detail.

From there, we guide you through design options, arrange site measurements where required, and provide a detailed quotation.

Once approved, your steel windows and doors are manufactured to specification and prepared for installation.

You’re also very welcome to visit our showroom to explore designs, finishes, and detailing in person.

We work closely with architects, builders, and developers, and can offer project-based pricing for trade and larger-scale orders.

Warranty & Benefits

Do your steel windows and doors come with a warranty?

Yes, our bespoke steel windows and doors are supplied with a 5-year warranty covering manufacturing and material defects.

Full terms and conditions are provided at the time of order.

Steel offers exceptional strength and durability, allowing for slim, refined sightlines without compromising performance.

It’s a material that combines longevity, security, and a timeless aesthetic, making it well suited to both period and contemporary spaces.

Maintenance & Lifespan

Do steel windows and doors require a lot of maintenance?

Steel windows and doors are designed to be low maintenance.

They are resistant to warping and cracking and require minimal upkeep to maintain their appearance over time.

With high-quality materials, careful manufacturing, and professional installation, steel windows and doors are built to last for many years, offering long-term performance and lasting visual appeal.